LOAFMORA

Shipping Policy

What to expect between checkout and delivery.

Last updated: October 10, 2026

Where we ship

Shipping availability is determined by the destination options offered at checkout. If checkout does not accept an address, we are currently unable to ship the order to that destination through the available service.

Shipping charges and estimates

Available delivery methods, shipping charges, and any delivery estimate are shown at checkout where available. Because no universal processing or transit period applies to every item and destination, Loafmora does not publish a single guaranteed delivery time. Any estimate may be affected by order volume, carrier operations, holidays, weather, customs, remote-area service, or other circumstances outside our reasonable control.

Order processing

We begin preparing an order after payment is successfully authorized and any required checks are complete. Orders placed during holidays, promotions, or high-volume periods may require additional handling time. If a product becomes unavailable or a material issue prevents fulfilment, we will contact you using the details provided at checkout.

Addresses and changes

Customers are responsible for providing a complete and accurate delivery address. Contact us immediately if a correction is needed. We will try to assist, but an address cannot always be changed after processing or carrier handoff. Additional delivery costs caused by an incorrect or incomplete address may be the customer’s responsibility where permitted by law.

Tracking and split shipments

If tracking is available, details will be sent after the shipment is prepared. An order may arrive in more than one parcel. Tracking events can take time to update, particularly around handoffs or customs processing.

Customs and import charges

International shipments may be inspected by customs and may incur import duties, taxes, brokerage, or local carrier charges. Unless checkout expressly states these amounts are included, they are the recipient’s responsibility. Customs procedures can delay delivery.

Delivery issues

If tracking shows a problem, a parcel arrives damaged, or you receive the wrong item, contact service@loafmora.com promptly with your order number and relevant photographs. Keep the item, packaging, and shipping label while the issue is reviewed. A “delivered” scan can sometimes occur before final handoff; check the delivery location, household members, neighbours where appropriate, and carrier notices.

Contact

Email service@loafmora.com or call 17745266567 between 8:00 AM and 10:00 PM China Standard Time (UTC+8).